Terms and Conditions

Welcome to Groombuddy! These terms and conditions apply to all products, services, and transactions offered through our website. By using our services or placing an order, you agree to these terms.

1. Identity of the Company

Groombuddy / RGO Payments
info@groombuddy.co
00310637226135

Roolandweg 65
2035 LH Haarlem
Chamber of Commerce number: 83345833

2. Applicability

2.1 These terms and conditions apply to all offers, orders, and agreements made by Groombuddy.
2.2 Deviations from these terms are only valid if agreed upon in writing.

3. Offer and Agreements

3.1 All offers on our website are non-binding and subject to availability.
3.2 An agreement is concluded when you place an order and it is confirmed by us.

4. Prices and Payments

4.1 All listed prices include VAT, unless otherwise indicated.
4.2 Payment must be made via the offered payment methods.
4.3 In case of non-payment, we reserve the right to cancel the agreement or suspend delivery.

5. Delivery

5.1 We strive to deliver orders within the stated delivery time.
5.2 Exceeding the delivery time does not entitle you to compensation or cancellation of the order, unless otherwise agreed.
5.3 Delivery will take place at the address you provide.

6. Right of Withdrawal

6.1 You have the right to cancel an order within 14 days of receiving it, without giving any reason.
6.2 The product must be returned in its original condition and packaging.
6.3 The costs of return shipping are the responsibility of the customer, unless otherwise agreed.

7. Warranty and Complaints

7.1 We offer a 1-year warranty on all our products.
7.2 Complaints about defects must be reported within a reasonable period.
7.3 For complaints, you can contact us at [insert email address]. We strive to respond within 14 days.

8. Liability

8.1 Groombuddy is not liable for damage resulting from improper use of our products.
8.2 Our liability is limited to the amount of the order.

9. Force Majeure

9.1 Groombuddy is not liable for delays or deficiencies resulting from force majeure, such as natural disasters, pandemics, or technical failures.

10. Privacy

10.1 We respect your privacy and process your data in accordance with our [Privacy Policy].
10.2 By using our services, you agree to the processing of your data as described in our Privacy Policy.

11. Changes to the Terms and Conditions

11.1 Groombuddy reserves the right to modify these terms and conditions.
11.2 The most recent version is always available on our website.

12. Applicable Law and Disputes

12.1 Dutch law applies to all agreements.
12.2 Disputes will preferably be resolved through mutual consultation. If this is not possible, disputes will be submitted to the competent court in the Netherlands.

Contact
If you have any questions about these terms and conditions, feel free to contact us at info@groombuddy.co